Your Questions, Answered

  • We provide a full range of professional collision‑repair and refinishing services designed to restore your vehicle to its pre‑accident condition with safety, accuracy, and manufacturer‑approved procedures.

  • We prioritize the safety, performance, and long‑term reliability of your vehicle. That’s why we use Original Equipment Manufacturer (OEM) parts as much as possible during the repair process. OEM parts are designed by your vehicle’s manufacturer to match the exact specifications, materials, and safety standards your vehicle was built with.

  • OEM Parts

    OEM parts are made by your vehicle’s manufacturer. They are built to the exact specifications, materials, and safety standards your vehicle was originally designed with.
    Benefits include:

    • Guaranteed fit and compatibility

    • Manufacturer‑intended crash performance

    • Reliable operation of sensors, electronics, and safety systems

    • Consistent quality and durability

    Aftermarket Parts

    Aftermarket parts are produced by third‑party companies, not the original manufacturer. Quality can vary widely depending on the brand and production standards.
    Considerations include:

    • Fit and finish may differ from OEM

    • Material quality and durability can vary

    • May not perform the same in a collision

    • Some may not meet manufacturer safety requirements

  • Whether your insurance company will approve OEM (Original Equipment Manufacturer) parts depends on your specific policy. Some insurance policies include OEM coverage, while others only pay for aftermarket or alternative parts unless OEM parts are required for safety, fit, or availability reasons.

    Many insurers limit OEM parts to newer vehicles or certain types of repairs. Others may only approve OEM parts if you have purchased an OEM‑parts endorsement. If your policy does not include OEM coverage, the insurance company may refuse to pay the full cost of OEM parts even when they are the safest or most appropriate option.

    Our shop always recommends OEM parts whenever possible because they are designed to match your vehicle’s exact specifications. If your insurer does not approve them, we will explain your options and help you understand any out‑of‑pocket costs before moving forward.